A letter to all preorder customers

  • Hello everyone,

    First, I’d like to thank of all our preorder customers for your enthusiasm and support. We are so excited to be part of a group of people who, like us, have a passion for sustainability, community and of course, good, healthy food.  I also wanted to let you know one very important thing: our salmon is now making its way to us here in the DC/NoVA area!

    The fishing season this summer in Alaska was a tremendous success. Although the weather was less than perfect (4 partially sunny days in 60!), I managed to have a few fun adventures and catch some lovely red salmon. I also caught some king/chinook salmon, which I know some of you are really excited about.

    Here are some updates regarding pick up dates, portions, etc:

    We have equal amounts of red/sockeye portions and fillets coming, so customers can have their pick of either 8oz portions (good for single people or couples) or 1-2 lb fillets (good for families of 3 or 4). If you have a preference for fillets or portions, please let me know by September 13th, and we’ll do the best we can to accomodate your request.

    We are also fortunate enough to have a small amount of king/chinook fillets (2-7 lbs. each) available. King/chinook will be $17.99/lb for less than 10 pounds and $16.99/lb for 10 pounds or more. We have lowered the price a little because we want to encourage our customers to try this amazing salmon (King is Nicole’s favorite).

    Due to recent changes with the company that fillets and vacuum seals our salmon, one share will be approximately 21-23 lbs rather than 22.05 lbs.  This is an excellent opportunity for you to get a little more or a little less salmon (or try the King) depending on your needs. When you arrive to pick up your order, we will simply weigh out the amount of salmon you ordered and of course, we can add or remove some as you like.  If you have not contacted us regarding a preference for fillets/portions, we’ll do the best we can at the pickup point to provide you with the ratio of portions to fillets that you prefer. However, supplies are limited, so we may not be able to accomodate all requests.

    –Pick up:
    Our salmon is making its way across the country as I write this. However, it will take a little time to get here and get settled into the cold storage facility, so the first customer pick ups will be scheduled for the weekend of September 16, 17, 18. Although the exact pick up point is not yet finalized (we are carefully trying to select a centrally located spot with ample parking and easy access-not always easy to do in the DC/NoVA area!), our pick up point will be somewhere in North Arlington.

    To those customers who cannot make it to North Arlington to pick up your orders, I am happy to make other arrangements with you. Whether this means meeting up somewhere convenient for us both, a drop off at your home or a pick up at my home, I am flexible and committed to making it easy for you to receive your salmon.

    What to bring to the pick up:
    If you’ve ordered one share, please bring a normal sized or large cooler (not the small lunch size) to the pick up. If you have frozen gel packs, ice, or frozen water bottles you can bring that in the cooler as well. Frozen salmon will remain frozen in a cooler without ice for at least 6 hours in most situations, so if you don’t have ice or gel packs, don’t worry. For those of you have ordered two or more shares, we don’t expect you to have one cooler for every share (although if you do, definitely bring them with you). If you are within a 15-20 minute drive of the pickup point and return home after receiving your salmon, all your salmon should remain frozen, regardless of whether it is in a cooler or not. However, we recommend you bring insulating materials with you to keep you salmon as cold as possible. If you dont have coolers for all your salmon, other insulating materials include cardboard boxes with styrofoam, packing blankets (or even a regular blanket), or cloth grocery bags and newspaper. If you don’t have a cooler or any insulating materials, we’ll have some on hand and will help you pack your salmon.

    Paying your balance:
    All preorder customers will have already paid a 50% deposit so the balance plus Virginia sales tax (5%) will be due when you receive your salmon. We will not be equipped to take credit cards so please pay with personal check or cash. Since the amount of salmon you take home will be near, but not exactly 22.05 pounds, your balance may be slightly more or slightly less than the amount you already paid. You will be charged for the exact amount of salmon you take home.

    If you have any questions, please don’t hesitate to call or email at any time. We’ll keep you updated with any developments between now and when the salmon arrives.

    Thank you again, and we look forward to meeting you in person.

    Traveler Terpening and Nicole Ziegler
    Cold Country Salmon

    August 31st, 2011 | Traveler | No Comments |

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Traveler Terpening

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